Make sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
We recommend push notifications, but if you do not have a smartphone or do not wish to use push notifications, you can authenticate through text messaging or a phone call.
1. Sign into your BYU-Idaho account.
2. Click the box next to Remember me for 30 days, then click Enter a Passcode.
3. You will receive a text message to the phone number that you previously entered in Workday. The text message will contain a passcode. Enter the passcode to access your account.
1. Sign into your BYU-Idaho account.
2. Click the box next to Remember me for 30 days, then click Call Me.
3. You'll receive a phone call from Duo Security. Answer the phone and follow the instructions to access your account.
Related Articles
- How to Set Up 2-Factor Authentication with Duo Mobile
- Why Do We Need 2-Factor Authentication?
- Student 2-Factor Authentication FAQ
- Faculty & Staff 2-Factor Authentication FAQ
- Installing Duo Mobile on a Mobile Phone
- Managing Devices in Duo Mobile
- Using 2FA to Access a Virtual Private Network (VPN)
- I Didn't Get an SMS Text or a Phone Call
- I Didn't Get a Push Notification
- I Lost My Phone or Got a New One
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