Audio/Video Transcription Request Process
This process is followed when videos, narrated slides, and other audio or video content is used in a course.
- (A): Transcription requests are generated by clicking on the "Request Help" button within the "Help" menu in I-Learn. This allows the system to pre-load course info and other details into the request.
- (B): Requests for transcriptions are made through the designer.
- (C): Checking for duplicate requests is an automated process. This process compares the requested content's URL to a database of prior requests. If duplicates are found, the metadata tags for the transcript are updated to include the new course in which the media/transcript is being used.
- (D): Transcript files are stored in Equella's "Managed Content" area. They are then tagged by course name and the word Transcript to make them searchable.
- Transcriptions are primarily provided in HTML format with RTF as a backup.
- Online courses are created and delivered in compliance with WCAG 2.0 AA standards and BYU-Idaho's Technical Quality Practices.
- The Online Organization follows the guidance from the BYU-Idaho Disability Services office regarding ADA standards and compliance and defers to them when questions arise.
Responsible*: Steven Willis (Planning & Coordination Manager)
Consulted*: Corey Moore (LMS Coordinator), Christy Owens (Quality & Editing Coordinator)
Informed*: Curriculum designers, Organizational Learning Team
*Note: The assignments above do not indicate responsibility or roles in individual implementations of this process. Instead, they assign roles in documenting, overseeing, and improving the process as a whole.
For example, the planning and coordination manager (Steve Willis) is responsible for coordinating the documentation and improvement of this process, but has no role in individual implementations. See "How are Core Processes developed and approved?" for more information.