A Virtual Private Network (VPN) routes your internet connection through a private server. This allows for employees to connect to the campus network while working remotely. That means employees will be able to receive updates they would otherwise get on a campus computer. Employees issued campus computers should connect to this VPN to keep up to date while working remotely.
1. Visit https://byuivpn.byui.edu.
2. Log in to your BYU-Idaho account. Authenticate with Duo if necessary.
![](https://media.screensteps.com/image_assets/assets/003/670/212/original/6d0b0869-537f-4315-b229-7b7a8e630a8b.png)
3. Select Download Windows 64 bit GlobalProtect agent if you have a Windows computer.
Select Download Mac 23/64 bit GlobalProtect agent if you have a Mac computer.
![](https://media.screensteps.com/image_assets/assets/004/174/308/original/ecce4d60-80b7-4efc-8a0c-4f64ae34c324.png)
4. Once completed, select the downloaded content to begin installation.
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5. Follow the prompts from your computer to install.
You may need to allow the Palo Alto Network File to make changes on your computer. Select Allow.
![](https://media.screensteps.com/image_assets/assets/003/670/218/original/02c26e78-14e4-403b-83ba-7269cb0ec8ca.png)
6. Open the GlobalProtect desktop app. It will place itself on the bottom right toolbar. If it isn't there, try the carrot menu to the left.
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7. Enter byuivpn.byui.edu into the Portal Address field.
![](https://media.screensteps.com/image_assets/assets/003/676/184/original/f1932901-e077-46cd-b58e-12d0cfadbd57.png)
8. Enter your BYU-Idaho credentials into the window that appears and authenticate with Duo.
![](https://media.screensteps.com/image_assets/assets/003/670/224/original/b17a6a35-1742-442a-a9fd-2ccf7bfe72ee.png)
Once you are connected to the VPN, the GlobalProtect icon will turn green and blue.
1. To disconnect, simply click on the GlobalProtect icon and select Disconnect.
![](https://media.screensteps.com/image_assets/assets/004/174/310/original/e1cb651d-819f-42c1-8f2d-edc46aa10549.png)
1. Verify your connection to the VPN by checking the GlobalProtection icon. It should be blue and green. If it is white, you will need to reconnect.
![](https://media.screensteps.com/image_assets/assets/003/670/228/original/691f5d65-42a5-4139-b1ae-5d788c97a00e.png)
2. Select the Search icon in the bottom-left corner.
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3. Search for CMD, then select Command Prompt.
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4. In the code window that pops ups, type gpupdate /force and press enter to search for the latest group policy.
This command will tell your computer to follow a new policy IT is implementing that will allow updates to be installed in the future without connecting to the campus network or VPN.
![](https://media.screensteps.com/image_assets/assets/003/676/186/original/ca7168b3-2c2c-4d94-98b3-dad94fb7a42f.png)
5. When it has finished, select the Search icon, search for Updates, and then select Check for updates.
![](https://media.screensteps.com/image_assets/assets/003/670/237/original/b24123ae-243e-4490-8cd0-ed7a21d3ca7d.png)
6. In the window that opens, select the Check for Updates button. You may have to restart the computer in order for updates to finish.
![](https://media.screensteps.com/image_assets/assets/003/679/164/original/817d7e29-2255-4887-81bd-492ca0ee12aa.png)
Once the updates have finished, you will be fully connected to the VPN and receive any updates you would have gotten on campus.
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