BYUI Help Guides Level 2 DR TrainingsHow to Grant I-Plan Permission

How to Grant I-Plan Permission

Sign In and Find the Role

Go to  the BYU-Idaho Role manager website at and click on Help Desk Advisors.

Check in second column to see if the person's name is already there before adding it.

Add User

Scroll down the list of employees till you see a box that reads "Add  User" and click on it.

Type in the name of the agent who is in need of permissions in this format:  Last, First.

When the agent's name and information appears click add.

Verify that person's name is listed after adding them to the role.