How to Find Hidden Emails in Outlook Focused Inbox

Many instructors have spoken of losing emails in their Outlook inbox. There are multiple reasons this can happen. It is recommended that you check each of the methods below to recover those:

Find and Select "Other: New conversations"

Beneath the Focused and Other Tabs, you may see the Other: New conversations option.  This tab notes if you have any recently hidden items. If you do not see the Other: New conversations option, proceed to the next section.

Other tab

Another way to view those same hidden emails is by selecting the Other tab.

Junk Email or Clutter tabs

Also check your Junk Email and Clutter tabs if you're still missing emails. Sometimes important emails get filtered here as well.

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