By September 27, 2020 BYU-Idaho's Zoom will automatically enable waiting rooms for those using Zoom with an external email (one not affiliated with BYU-Idaho). If meeting invitees are using Zoom with a school email, they will not be placed in a waiting room. However, if they are using an external email to log into your school Zoom sessions, they will be automatically placed in a waiting room and need to be admitted into the meeting. 

Zoom's settings will automatically default to placing attendees using external emails into waiting rooms. This setting can be changed to place all attendees, including those using a BYU-Idaho email, into waiting rooms. See the Combatting Zoombombing article for more information. 

These updates are being implemented to increase security within Zoom meetings and ensure the safety of all attendees.  For more information, visit the Zoom support article on waiting rooms. 

For immediate help, contact the I.T. Service Desk at (208) 496-1411 or through the Live Chat function.