Broken Links/404 errors
Agents will need to fill out this form if a student calls in with questions regarding broken links and 404 errors. This request service form can be found at https://td.byui.edu/TDClient/Requests/ServiceDet?ID=250 .
Once you have access the link above you will select "Request Service".
The agent will then need to fill in all this information in the ticket section, shown below. Once all information has been filled out correctly they will press the blue "Request" button at the bottom of the page.