FTC ArticlesFTC Processes OnboardingHow Do I Act As Mentor To A New Hire?

How Do I Act As Mentor To A New Hire?

This articles explains the duties of an FTC employee that has been assigned as a mentor to a new hire.

First off, remember that your attitude and approach to your work will be one of the biggest influences on this new employee. Being assigned as a mentor is a great sign of trust; we believe in you! You will be a consistent point of contact for the new employee and a safe place for them to come with questions. It is your responsibility to make sure that they are progressing through the training material and that they know where to go for accurate information.

Orientation

One of the first things the new hire will need is to be oriented to basic office policies and procedures. These could include

  • Expectation of at least 10 hours of work and no more than 20 hours of work per week
  • No homework or personal/recreational projects while on the clock
  • How the leadership council and teams function (Bro. Wilcock is the boss; other leaders are ultimately there to coordinate projects, train employees, and parlay with other departments).
  • What services we offer and who we offer them to.
  • Weekly team meeting

It would be a great idea to give the new hire a tour of the office, Photo Services, and the Ed Tech Lab.

Accounts

There are several accounts that each new hire will need to have created for them. Please make sure that someone with the appropriate permissions is taking care of this process. It is easy to forget about some of these accounts; you will be the watchful eye that catches such oversights. See this article for more details.

Certification

All of the training materials that the new hire needs are located in the FTC Certifications & Training course. Make sure that the new hire's student account has been added to the course and that they get started with the onboarding material. Be there to answer any questions they have.

Also make sure that the new hire is listening in on all the phone calls they can. Encourage them to ask questions after the call is over.